Draft: this text has not been reviewed yet and is not in force.
Privacy policy
Draft of 2026-10-01
LuckyMenu helps restaurants take orders and make bills. This page says what we keep about you and why.
Diners
You never sign in to order. Your name and phone number are optional, and we keep them only when you type them, for your order and your bill. Your table session ends 12 hours after you scan the table code and is deleted 30 days later.
Restaurants and their staff
We keep the account details staff sign in with, what the restaurant enters (menu, tables, settings), and its orders, bills and payments. Bills are tax records and are kept for 8 years. An activity log records who changed what.
What we do not do
We send no marketing messages to diners and we do not sell or share personal data. Payments go straight from the diner to the restaurant; we do not handle the money.
Where data is kept
On servers in India. A restaurant can ask us to export its data and to delete it, except what tax law says must be kept.
Contact
Questions about your data: message us on WhatsApp from the LuckyMenu home page.